Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for San Francisco County

These are the results for consumer specific consumer resources for San Francisco County. The listing is grouped by primary service category, then sorted alphabetically.

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Complaint Assistance

• California Public Utilities Commission
  The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The CPUC serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. We regulate utility services, stimulate innovation, and promote competitive markets, where possible. On this… (San Francisco, CA)
  
• Community Boards of San Francisco
  Free conflict resolution services for San Francisco residents for problems of all types, such as landlord/tenant disputes, harassment, parking and noise disputes and family problems. (San Francisco, CA)
  
• Housing Rights Committee of San Francisco
  Housing Rights Committee is a tenants rights organization that offers free counseling for San Francisco tenants in all types of housing, including rent-control, public housing and Section 8. (San Francisco, CA)
  
• San Francisco District Attorney
  Mediation of disputes involving San Francisco-based businesses; prosecution of criminal and civil consumer fraud. (San Francisco, CA)
  
• San Francisco Rent Stabilization and Arbitration Board (Rent Board)
  Contact with questions about rent control in San Francisco. It may investigate reports of wrongful eviction as defined by city rent laws. This is an agency of the City/County of S.F. (San Francisco, CA)
  
• San Francisco Tenants Union
  Advises tenants on their rights. Publishes "San Francisco Tenants' Rights Handbook" and "Tenant Times." Drop-in counseling for non-members; phone counseling for members only. Assistance in tenant organizing. Call for hours. (San Francisco, CA)
  
• TURN (The Utility Reform Network)
  A California consumer group that engages in advocacy on utility rate issues on behalf of residential and small business consumers; offers advice and referrals. (San Francisco, CA)
  

Computers and Internet

• Electronic Frontier Foundation
  Nonprofit group that works to protect free expression and privacy on the Internet and in the world of computer technology. (San Francisco, CA)
  

Consumer Information

• California Public Utilities Commission
  The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The CPUC serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. We regulate utility services, stimulate innovation, and promote competitive markets, where possible. On this… (San Francisco, CA)
  
• Community Boards of San Francisco
  Free conflict resolution services for San Francisco residents for problems of all types, such as landlord/tenant disputes, harassment, parking and noise disputes and family problems. (San Francisco, CA)
  
• Housing Rights Committee of San Francisco
  Housing Rights Committee is a tenants rights organization that offers free counseling for San Francisco tenants in all types of housing, including rent-control, public housing and Section 8. (San Francisco, CA)
  
• Instituto Laboral de la Raza
  For over 27 years, the Instituto Laboral de la Raza has served low income families of California as a nonprofit advocacy and workers’ resource center. Headquartered in the Mission District of San Francisco, with a field office in San Jose, the Instituto provides legal services, peer counseling, financial education and access to a network of services to the unorganized working poor. Most of their clients… (San Francisco, CA)
  
• KGO-Radio/Consumer File 810 KGO-TV/Seven On Your Side
  Call for advice, referrals and mediation service. Consumer reports are aired daily on KGO-Radio (AM 810) and Channel 7 news. (San Francisco, CA)
  
• Moneywi$e
  MoneyWi$e, a national financial literacy partnership of Consumer Action and Capital One, is the first program of its kind to combine free, multilingual financial education materials, curricula and teaching aids with regional meetings and roundtables to train community-based organization staff so that consumers at all income levels and walks of life can be reached. (San Francisco, CA)
  
• Poison Control Centers in California (CPCS)
  This is a telephone consultation service for emergency questions about poison exposure. Look in the White Pages for the poison control center that serves your county. (San Francisco, CA)
  

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